Picture this (or maybe you’ve lived this): Sally and Sam, who both report to you, ask to meet with you separately. Both have their own side of the story, but you piece together what has happened. Sally asked Sam several times for financial data that she needs to complete a report. Each time, Sam repliesRead more
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5 Tips for Dealing with An Angry Employee
It’s one of the worst-case scenarios leaders find themselves facing at work.
27 March, 2018Exit Interviews Versus Stay Interviews and Why You Need Both
It’s happened again: a star performer submits their resignation and soon after,
6 March, 2018How to Prevent Tangents from Happening in Your Next Meeting
It’s just another Monday morning meeting. But before you know it, someone
19 February, 2018Need to Set Ambitious Goals for Your Business? Try the OKR Model
When working with clients to redesign their performance management frameworks, I often
31 January, 2018Need to Manage Up? Try This Approach.
It can be challenging to manage up. And yet, many times in
9 January, 2018Three Subtle, Toxic Kinds of People at Work and How to Handle Them
As we look back at 2017, a lot has been heard
15 December, 2017Training and Education is the Key to Sexual Harassment Prevention at Work
Harvey Weinstein. Matt Lauer. Roger Ailes. Dozens of terminations at Uber. Allegations
4 December, 20175 Tips for Facilitating an Effective Employee Feedback Focus Group
Focus groups are a great source of qualitative feedback. They are carefully
14 November, 2017The Best Leaders Don’t Just Assume, They Get the Facts
Often when leaders come to me for advice on tackling sticky issues
14 August, 2017
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